We offer the most advanced,
cloud-based technologies
and automation available in an MSP 2.0

We offer the most advanced, cloud-based technologies and automation available in an MSP 2.0

The Scope of IT Services We Deliver through Cloud-based Technology

ThriveWell Tech delivers managed cloud services and automated tasks over the internet using the most advanced managed service offerings from our partners at Citrix, Cisco, Connectwise, Solar Winds and others. The scope of these cloud services include.

  • Mobility services – Full Wi-Fi management support for your wireless networking infrastructure.
  • Collaboration services – Enhance collaboration and communications within the community you serve to increase efficiency and lower costs.
  • Security services – Highly skilled individuals who monitor, detect, investigate, analyze and respond to security events.
  • Professional services – A team of virtual IT leaders who can drive strategy and manage resources and vendors for you.
  • Network Operations Center – Infrastructure, platforms and software through managed cloud services and tasks we deliver over the internet.
 

Managed Cloud Services and the Tasks We Offer

ThriveWell Tech’s MSP 2.0 enables your core team to focus on what they do best – caring for residents, associates and your business. Let our ThriveWell Tech MSP 2.0 offering manage these specific services for you while you concentrate on more important goals.

 

Managed Hosting and
Infrastructure as a Service

No need to build a data center when ThriveWell Tech can host one for you in our public, private or hybrid data centers. This includes servers, storage, networks and other infrastructure.

Managed Hosting and Infrastructure as a Service
 
Infrastructure and Service Monitoring

Infrastructure and
Service Monitoring

We provide round-the-clock monitoring of all physical and virtual servers for anomalies that could signal problems ahead. If an issue is discovered, ThriveWell Tech responds quickly to eliminate or mitigate the issue.

Backup as a Service

Simplify the tedious and time-consuming task of data backups using our cloud-based backup service – quick and easy with no concerns about storage space.

Backup as a Service
 
Upgrades

Upgrades

Keeping up with the endless cycle of hardware and software upgrades for your business can be challenging, particularly if you have limited resources or a small IT department. ThriveWell Tech can manage the entire process for you, applying updates and patches in a strategic, timely and consistent manner, minimizing the impact on your business.

Day-to-Day Maintenance

Everyday maintenance activities are essential to the operation of the hardware and software services your organization relies on. Rather than tasking your IT department with these responsibilities, assign them to ThriveWell Tech, while your team focuses elsewhere.

Day-to-Day Maintenance
 
Vendor Incident Management

Vendor Incident Management

ThriveWell Tech is dedicated to keeping your business running optimally without interruption. When technical assistance is required from a vendor, ThriveWell Tech’s experienced staff will serve as a liaison between you and that vendor, effectively communicating with their IT staff to isolate the root cause of issues to resolve them.

Reporting

ThriveWell Tech helps you document the value of the managed services we provide through a series of default and custom reports. Default reports include: executive summary, network assessment, security overview, patch reports, device and capacity management and help desk reports. You can also create custom reports that assess any element of your network’s performance.

Reporting
Managed Hosting and Infrastructure as a Service

Managed Hosting and
Infrastructure as a Service

No need to build a data center when ThriveWell Tech can host one for you in our public, private or hybrid data centers. This includes servers, storage, networks and other infrastructure.

Infrastructure and Service Monitoring

Infrastructure and
Service Monitoring

We provide round-the-clock monitoring of all physical and virtual servers for anomalies that could signal problems ahead. If an issue is discovered, ThriveWell Tech responds quickly to eliminate or mitigate the issue.

Backup as a Service

Backup as a Service

Simplify the tedious and time-consuming task of data backups using our cloud-based backup service – quick and easy with no concerns about storage space.

Upgrades

Upgrades

Keeping up with the endless cycle of hardware and software upgrades for your business can be challenging, particularly if you have limited resources or a small IT department. ThriveWell Tech can manage the entire process for you, applying updates and patches in a strategic, timely and consistent manner, minimizing the impact on your business.

Day-to-Day Maintenance

Day-to-Day Maintenance

Everyday maintenance activities are essential to the operation of the hardware and software services your organization relies on. Rather than tasking your IT department with these responsibilities, assign them to ThriveWell Tech, while your team focuses elsewhere.

Vendor Incident Management

Vendor Incident Management

ThriveWell Tech is dedicated to keeping your business running optimally without interruption. When technical assistance is required from a vendor, ThriveWell Tech’s experienced staff will serve as a liaison between you and that vendor, effectively communicating with their IT staff to isolate the root cause of issues to resolve them.

Reporting

Reporting

ThriveWell Tech helps you document the value of the managed services we provide through a series of default and custom reports. Default reports include: executive summary, network assessment, security overview, patch reports, device and capacity management and help desk reports. You can also create custom reports that assess any element of your network’s performance.